Elice Terms of Service

Terms and Conditions of Use for Elice LXP

Purpose

These terms and conditions (hereinafter referred to as the “Terms”) aim to define the rights, obligations, and responsibilities between Elice Inc., (hereinafter referred to as the “Company”) and the members regarding the use of the services (hereinafter referred to as the “Services”) operated by the Company, as well as other necessary matters.

Definitions
1. The definitions of the terms used in these Terms are as follows:
  1. "Services" refers to the programming education platforms and other online/offline services that the Company provides to users electronically. The specific contents of the Services to which these Terms apply are listed below:
    1. Elice Enterprise (https://{customer-specific workspace name}.elice.io)
    2. Elice Academy (https://academy.elice.io)
    3. Elice Works (https://elice.works)
    4. Elice Project (https://{customer-specific workspace name}.project.elice.io)
    5. Government-funded Training (provided via customer-specific web pages)
    6. Other services provided by the Company
  2. "Products" refer to the main elements that constitute the Services provided by the Company, offering various functions and resources required by learners and institutions in the field of programming and technology education. These Products can be used individually or integrated with each other, and the Products to which these Terms apply are listed below:
    1. Elice LXP (https://elice.io/ko/products/lxp)
    2. Elice Library (https://elice.io/ko/products/lxp/library)
    3. Elice Test (https://elice.io/ko/products/test/info)
    4. Elice Cloud (https://elice.io/ko/products/cloud/info)
    5. Elice Cloud On-demand Self-Service (https://{customer-specific workspace name}.elice.io/cloud/ondemand)
  3. "User" refers to both members and non-members who access the Company's site and use the Services provided by the Company in accordance with these Terms.
  4. "Member" refers to a person who has entered a service use contract with the Company and has been granted the qualification to use the Services in accordance with these Terms.
  5. "Non-member" refers to a person who uses the Services provided by the Company without being a Member.
  6. "ID" refers to a combination of letters or numbers determined by the Member and approved by the Company for the identification and use of the Services.
  7. "Password" refers to a combination of letters, numbers, and symbols set by the Member to protect the Member's privacy in the Services.
  8. "Paid Service" refers to the Services provided by the Company for a fee.
2. Any terms not defined in Paragraph 1 will follow the definitions provided in the service guide, relevant laws, or customary practices.
Posting and Amendment of the Terms
1. The Company will post these Terms on the initial screen of the Services or on a linked screen so that Members can easily access them.
2. When the Company amends these Terms, the Company will specify the application date, the contents of the amendment, and the reason for the amendment and will notify the Members by posting on the initial screen of the Services from 7 days before the application date until the day before the application date. However, if the amendment includes changes that are unfavorable to the Members or significant changes, the Company will notify the Members 30 days in advance and separately notify the Members via electronic means such as email or a consent window upon login.
3. If the Company has notified or informed the Members in accordance with the preceding paragraph and clearly stated that the Members’ failure to express their intention by the application date will be deemed as consent to the amendment, and the Members do not explicitly express their refusal, the Members are considered to have agreed to the amended Terms.
4. If a Member does not agree to the application of the amended Terms, the Company cannot apply the contents of the amended Terms to the Member, and in this case, either the Company or the Member can terminate the service use contract.
Supplementary Rules to the Terms
1. The Company may have separate terms and policies for individual services (hereinafter referred to as “Individual Terms”), and if the content of the Individual Terms conflicts with these Terms, the Individual Terms will take precedence. However, if the Individual Terms stipulate that the content of these Terms takes precedence, then the content of these Terms will take precedence.
2. Any matters not specified in these Terms will follow the Individual Terms or relevant laws such as the Act on the Consumer Protection in Electronic Commerce, etc., or customary practices.
3. Changes in the Company’s policies, the enactment or amendment of laws, or the issuance of notices or guidelines by government agencies that are notified through the service notice board also constitute part of the service use contract.
Membership Registration and Service Use Contract
1. When a user agrees to these Terms and enters the required information as requested by the Company, the user applies for membership registration, and if the Company accepts the user’s application, the user becomes a Member. The service use contract is considered concluded at the time of membership registration.
2. In the membership registration process under Paragraph 1, the Company may request real-name verification or identity verification through a specialized institution to confirm the accuracy of the information provided by the Member, as permitted by law.
3. The Company may not accept the application in the following cases:
  1. The user has previously lost membership status under these Terms.
  2. The application is made under a false name or using someone else’s name.
  3. False information is provided, or required information is not provided.
  4. The application violates any other regulations or due to the user's fault.
  5. There is a disruption of facilities due to natural disasters.
  6. It is deemed difficult to maintain the overall service quality if the membership application is accepted.
  7. There are no spare facilities to provide the service, or technical difficulties prevent the service provision.
  8. There are business or operational concerns or risks.
  9. There are other reasons making acceptance of the membership difficult. The timing of membership registration is when the Company's acceptance reaches the user.
Special Provisions for Minors
1. Users under the age of 14 must fully understand the purpose of collecting and using personal information and obtain consent from their parents or legal guardians before applying for membership and providing their personal information. However, depending on the type of service, the Company may refuse membership applications from users under the age of 14 or restrict the use of the service.
2. If the consent procedure of the parents or legal guardians is not confirmed for users under the age of 14, the Company may cancel or disapprove the membership.
3. Parents or legal guardians of users under the age of 14 can request access, correction, or update of their child's personal information or withdraw consent for membership registration, and the Company must promptly take the necessary measures.
Obligations of the Company
1. The Company must faithfully exercise its rights and perform its obligations under relevant laws and these Terms in good faith.
2. The Company must take measures to allow users to check the services they used and the details of their payment at any time.
3. If the Company recognizes that the opinions or complaints raised by users in connection with the use of the services are justified, the Company must promptly handle them. For the opinions or complaints raised by users, the Company must inform them of the processing process and results through the initial screen of the Services or on a linked screen or by email.
Obligations of Members
1. Members must provide truthful and lawful information when providing information to the Company under these Terms, and they are not protected from any disadvantages caused by providing false or illegal information.
2. Members must comply with these Terms and the contents notified by the Company in the service, and they are responsible for all losses and damages caused by violating or failing to comply with these Terms and notifications.
3. Members are responsible for managing their account information diligently, and they are responsible for any damages caused by allowing third parties to use their account.
4. The Company may restrict service use under Article 15 if Members engage in the following acts, and Members are responsible for all liabilities arising from such acts. The Company may notify relevant government or judicial agencies if necessary.
  1. Providing false information or input.
  2. Misusing another person’s information.
  3. Allowing others to use their ID and Password or sharing them.
  4. Arbitrarily changing information posted by the Company.
  5. Transmitting or posting information (such as computer programs) prohibited by the Company.
  6. Infringing the intellectual property rights of the Company or third parties.
  7. Recording or capturing videos, photos, etc., during service use or running software that enables this.
  8. Using information obtained from the service for purposes other than legitimate use without the Company's prior consent.
  9. Using the service for commercial purposes without the Company's consent.
  10. Defaming the Company or third parties or obstructing their business.
  11. Posting obscene, violent words or images, or other information that violates public order and morals on the Company's site.
  12. Engaging in fraudulent activities.
    1. Simultaneous access with the same ID from more than two PCs or mobile devices.
    2. Multiple PC or IP use with the same ID.
    3. Allowing third parties to receive services through their ID.
    4. Selling, leasing, or transferring their ID or service provided through their ID to third parties, or advertising it.
  13. Other illegal or unfair activities. If Members violate the obligations under this clause, the Company may claim damages from the Members or refuse to refund the service fee paid in advance.
Paid Services
1. Paid services are operated 24/7 throughout the year in principle unless there are significant business or technical issues. However, in the cases outlined in Article 13, the provision of paid services may be temporarily suspended.
2. The structure, interface, design, and experience of paid services may change according to the Company's policies at any time, and the Company will not provide any separate compensation or refunds unless the changes infringe upon the purpose of the paid services paid for by Members.
3. If the Company cannot provide paid services due to business transition, cessation of business, or integration with other companies, the Company must notify the users and compensate them according to the conditions presented by the Company.
4. The Company may change the content of the paid services provided for operational or technical reasons if there are significant reasons. If the user does not agree to the changed content, the Company may provide the unchanged service to the user. If it is impossible to provide the unchanged service, the Company may suspend the provision of the paid service and refund the usage fee on a pro-rata basis from the suspension point.
5. Services for which the user has not paid a separate fee may be suspended by the Company at any time.
6. The Company may provide advertising information to Members during service use through service screens, homepages, emails, etc. However, Members can refuse to receive advertising information emails at any time.
Paid Service Transaction Regulations
1. The usage fees for paid services are clearly indicated on the service screen, and payment methods can be carried out using any of the payment methods provided by the Company (However, for Elice Cloud On-demand Self-Service, only credit cards or debit cards are accepted), including:
  1. Affiliated simple payment methods
  2. Affiliated credit cards
  3. Payments via phone or mobile phone
  4. Various account transfers such as phone banking, internet banking, and online wire transfers
  5. Other payment methods designated by the Company
2. When the Member completes the payment for paid services, the paid service use contract is considered established.
3. The Company may provide services where the usage fee is automatically billed, and the usage period is automatically renewed on a monthly or weekly basis through the payment method registered by the user. In such cases, the Company must notify the user in advance that the usage fee will be automatically billed.
Right of Withdrawal
1. Members can withdraw from the purchase within 7 days from the date of receiving digital content. However, if the digital content differs from the Company’s advertisement or contract, Members can withdraw within one month from the date of receiving the digital content or within 14 days from the date they became aware of the difference.
2. If a Member withdraws under this clause, the Company will refund the payment using the same method as the original payment.
3. The right of withdrawal may be restricted in the following cases:
  1. If the value of digital content significantly decreases due to the Member’s use or the passage of time.
  2. If the content of the replicable digital content has been viewed.
4. Notwithstanding the above, if the content of the paid service is significantly different from the advertisement or there is a significant issue due to the Company's fault, the Member can withdraw within three months from the purchase date or the availability date of the paid service, or within 30 days from the date they became aware of the issue.
5. The withdrawal under this clause takes effect when the Member expresses their intention to withdraw using the method provided in the service.
Suspension of Service
1. The Company may temporarily interrupt the provision of services for unavoidable reasons such as maintenance, inspection, replacement, or relocation of information and communication facilities, or due to the interruption of communication or power supply. In such cases, the Company will notify in advance. If advance notification is not possible, the Company may notify afterward.
2. In case of force majeure events such as natural disasters, wars, riots, terrorism, hacking, DDoS, etc., that interrupt the service, the Company will immediately notify the fact, and if advance notification is impossible due to the inability of information and communication facilities, the Company will notify immediately after the circumstances are resolved.
3. The Company will make the best effort to resume services as quickly as possible.
Changes or Termination of Services
1. The Company may change or terminate all or part of the Services for operational, business, or technical reasons. In such cases, the Company will notify the reasons, contents of the changes, and the date of provision 7 days in advance for changes, and 30 days in advance for termination, by posting on the initial screen of the Services. If it is unavoidable to notify in advance, the Company may notify afterward.
2. Benefits, promotions, and other similar services provided at no charge by the Company may be reduced or discontinued without prior notice depending on the Company's circumstances, and any changes and the timing will be announced.
3. Unless otherwise stipulated in these Terms or relevant laws, the Company is not responsible for any damages caused to Members by changes, modifications, or termination of the Services.
Withdrawal and Termination by Members
1. Members can apply for withdrawal from membership and terminate the service use contract at any time, and the Company must process it immediately as stipulated by relevant laws.
2. When a Member terminates the use contract, the Company will delete all data of the Member immediately unless there is a reason to retain it under relevant laws or the Company's privacy policy.
3. The Member is responsible for any disadvantages arising from the termination of the use contract, and any benefits provided additionally to the Member (including cash points) will lose effect immediately upon termination.
Service Use Restrictions
1. The Company may restrict the use of the Services or terminate the use contract if any of the following cases occur or are confirmed. Termination of the use contract under this clause means the withdrawal of the Member's status.
  1. The Member interferes with the smooth progress of the Services or attempts such acts.
  2. The Member intentionally or grossly negligently interferes with the Company’s business.
  3. The Member infringes the rights, reputation, credit, or other legitimate interests of other Members or third parties, or violates laws, public order, and morals.
  4. The Member violates these Terms or relevant laws.
  5. It is confirmed that the Member has a reason for refusal of membership under Article 5.
  6. The Member uses the Services for cryptocurrency mining purposes.
  7. The Company reasonably judges that it is necessary to refuse the provision of the Services.
2. If the Company restricts the use of the Services, and the same act is repeated twice or more, or the reason is not corrected within 30 days, the Company may terminate the use contract and withdraw the user’s membership.
3. Members may file objections to the Company regarding restrictions on the use of the Services or termination of the use contract according to the procedures prescribed by the Company. If the Company acknowledges that the objection is justified, it will immediately resume the use of the Services.
4. If there are justifiable reasons for the Company's restriction of the use of the Services or termination of the use contract, the Company is not responsible for any damages suffered by Members. However, if the Company deems it necessary to refund the service fee paid by the user, the Company may refund part or all of the fee received.
Protection of Members' Personal Information
1. The Company endeavors to protect the personal information of users as stipulated by the Personal Information Protection Act and other relevant laws.
2. The Company’s Privacy Policy applies to the protection and use of personal information. The Company's Privacy Policy does not apply to services provided directly to users by third parties other than the Services provided by the Company.
3. The Company is not responsible for any exposure of the Member’s personal information, including any information provided by the Member, due to the Member’s fault.
Management of Personal Information
1. Members cannot transfer, gift, or provide as collateral their service use rights or other rights under the use contract to others.
2. Members are entirely responsible for managing their ID and Password and cannot transfer or lease their ID and Password to others.
3. The Company is not responsible for any losses or damages caused by the leakage, transfer, or lease of ID or Password without the Company’s fault.
4. If a Member recognizes that their ID or Password has been stolen or used by a third party without permission, the Member must immediately notify the Company and follow the Company’s guidance. If the Member fails to notify the Company immediately or does not follow the Company’s guidance after notifying, the Company is not responsible for any losses or damages caused by theft or unauthorized use by a third party.
Changes to Member Information
1. Members must immediately notify the Company if the information provided or entered during service application is incorrect or changed.
2. Members are responsible for maintaining up-to-date information and for any losses or damages caused by not updating the information. The Company is not responsible for any losses or damages caused by incorrect updates.
Entrustment of Personal Information
1. The Company may entrust the handling and management of collected personal information to third parties selected by the Company for necessary tasks such as customer consultation and support or events.
2. The Company's Privacy Policy applies to the entrustment of personal information.
Management of Posts
1. The Company may take measures such as making posts private or deleting them without prior notice if it deems that the posts fall under any of the following cases, and the Company is not responsible for this:
  1. If the posts duplicate or distribute information obtained from the Company's Services without prior consent or use it for commercial purposes.
  2. If the posts infringe on the copyrights, privacy, or other rights of the Company or third parties.
  3. If the posts defame or damage the reputation or interfere with the business of the Company or third parties.
  4. If the posts contain obscene materials or link to obscene sites.
  5. If the posts violate public order and morals.
  6. If the posts are linked to criminal acts.
  7. If the posts distribute viruses, hacking tools, or malicious code that may cause malfunction of information and communication equipment.
  8. If the posts are unrelated to the Services provided by the Company.
  9. If the posts contain unnecessary or unauthorized advertisements, promotions, hacking, or attempts to make profits through business.
  10. If the posts violate other relevant laws or the Company's guidelines.
The Company may establish and enforce detailed usage guidelines related to posts, and Members must create and manage various posts following these guidelines.
Attribution of Copyrights and Other Rights
1. The Company owns the copyrights and other intellectual property rights to the works created by the Company, including but not limited to the design, composition, UI, educational videos, photos, documents, programming problems and example source codes, and test cases constituting the programming education programs and workshops provided online/offline. This also includes all materials that make up the content provided digitally.
2. The copyrights and other intellectual property rights to the works provided through service provision contracts with third parties belong to the respective providers.
3. Members must not use the information or works for commercial purposes obtained from the Services without prior consent from the Company or the provider. Members must only use the Services within the scope of these Terms.
4. The Company may use programs to monitor, prevent, or block intellectual property infringement activities by Members and take civil or criminal actions against Members if infringement occurs.
5. The Company will obtain permission from the right holder when using the Member’s works.
Notifications
1. The Company will notify Members individually via email unless otherwise stipulated in these Terms. If notifying an unspecified number of Members, the Company may substitute individual notifications by posting on the initial screen of the Services for more than 7 days.
Compensation for Damages
1. The Company or Members are responsible for compensating for damages caused by violating these Terms. However, this does not apply if the act was not intentional or negligent.
2. The Company is not responsible for any damages incurred by Members in connection with the use of the free services provided by the Company.
Company’s Disclaimer
1. The Company is not responsible for damages caused to users in the following cases, and the Company’s responsibility is exempted:
  1. When services cannot be used or disrupted due to communication network unavailability, natural disasters, national emergencies, power outages, or similar force majeure situations.
  2. When damages are caused by the Member’s intentional or negligent acts.
  3. When the service disruption is caused by services provided by other businesses.
  4. When the service is suspended for unavoidable reasons with prior notice and there is no intentional or negligent act by the Company.
  5. When the services are suspended due to regular maintenance announced on the homepage.
  6. When problems arise due to the usage environment of the Member’s devices.
  7. When damages result from the reliability or accuracy of information, data, or facts posted by Members or third parties in connection with the Services.
  8. When transactions are conducted between Members or between Members and third parties using the Services.
  9. When service disruptions occur, or Member information or data is damaged due to the Company’s intentional or negligent acts.
2. The Company is not responsible for the suspension of service, usage restrictions, data deletion, disruptions, or disadvantages caused by the member's fault
Governing Law and Jurisdiction
1. The laws of the Republic of Korea govern disputes between the Company and Members.
2. Disputes arising between the Company and Members are subject to the exclusive jurisdiction of the district court with jurisdiction over the Member's address at the time of the lawsuit. If the Member’s address is unclear, the competent court is determined according to the Civil Procedure Act.
3. For Members with an address or residence abroad, disputes between the Company and Members are subject to the jurisdiction of the Seoul Central District Court in Korea.

Supplementary Provisions

(Effective Date)

These Terms are effective from December 26, 2024.