Elice Inc.
General Terms and Conditions of Use
English Translation (Korean version prevails in case of conflict)
Article 1 (Purpose)
These Terms and Conditions of Use (the “Terms”) set forth the rights, obligations, and responsibilities between Elice Group Inc. (the “Company”) and its members, and other necessary matters, in connection with the use of the services operated by the Company (the “Services”).
Article 2 (Definitions)
(1) The definitions of the terms used in these Terms are as follows:
(a) “Services” means the programming education platforms and other online/offline services that the Company provides to users electronically. The specific Services to which these Terms apply are as follows:
(i) Elice Enterprise
(ii) Elice Academy (https://academy.elice.io)
(iii) Elice Works (https://elice.works)
(iv) Government-funded Training (provided via customer-specific web pages)
(v) Other services provided by the Company
(b) “Products” means the principal elements constituting the Services provided by the Company, offering the functions and resources required by learners and institutions in the field of programming and technology education. The Products to which these Terms apply are as follows:
(i) Elice LXP (https://elice.io/ko/products/lxp)
(ii) Elice Library (https://elice.io/ko/products/lxp/library)
(iii) Elice Test (https://elice.io/ko/products/test/info)
(iv) Elice Cloud (https://elice.io/ko/products/cloud/info)
(v) Elice Cloud On-demand Self-Service
(c) “User” means a Member or Non-member who accesses the Company’s site and uses the Services in accordance with these Terms.
(d) “Member” means a person who has entered into a service use contract with the Company and has been granted the qualification to use the Services in accordance with these Terms.
(e) “Non-member” means a person who uses the Services without being a Member.
(f) “ID” means a combination of letters or numbers determined by the Member and approved by the Company for identification and use of the Services.
(g) “Password” means a combination of letters, numbers, and symbols set by the Member to protect the Member’s confidentiality.
(h) “Paid Service” means a Service that the Company provides for a fee.
(2) Any term not defined in paragraph (1) shall follow the definitions provided in the service guide, the relevant laws, or customary practice.
Article 3 (Posting and Amendment of the Terms)
(1) The Company shall post these Terms on the initial screen of the Services or on a linked screen so that Members may easily access them.
(2) When the Company amends these Terms, it shall specify the effective date, the content of the amendment, and the reasons, and shall post them, together with the current Terms, on the initial screen of the Services from seven (7) days before the effective date until the day before the effective date. However, if the amendment is unfavorable or material to Members, the Company shall give notice from thirty (30) days before the effective date until the day before, and shall separately notify Members by electronic means such as email or a consent window upon login.
(3) If the Company, when giving notice under the preceding paragraph, has clearly stated that a Member’s failure to express its intention before the effective date will be deemed consent to the amendment, and the Member does not expressly refuse, the Member shall be deemed to have agreed to the amended Terms.
(4) If a Member does not agree to the amended Terms, the Company may not apply the amended Terms to that Member, and in such case either the Company or the Member may terminate the service use contract.
Article 4 (Supplementary Rules to the Terms)
(1) The Company may establish separate terms and policies for individual Services (the “Individual Terms”); where the Individual Terms conflict with these Terms, the Individual Terms shall prevail. However, if the Individual Terms provide that these Terms prevail, these Terms shall prevail.
(2) Matters not specified in these Terms shall be governed by the Individual Terms or by relevant laws such as the Act on the Consumer Protection in Electronic Commerce, or by customary practice.
(3) Matters that the Company announces through the service notice board, etc., due to changes in the Company’s policies, the enactment or amendment of laws, or notices or guidelines issued by government agencies, also form part of the service use contract.
Article 5 (Membership Registration and Service Use Contract)
(1) When a user agrees to these Terms and enters the required information requested by the Company, the user applies for membership registration; if the Company accepts the application, the user becomes a Member, and the service use contract is deemed concluded at the time of registration.
(2) In the registration process under paragraph (1), the Company may, to the extent permitted by law, request real-name verification or identity verification through a specialized institution to confirm the accuracy of the information provided.
(3) The Company may decline an application in any of the following cases:
(a) the user has previously lost membership status under these Terms;
(b) a false name or another person’s name is used;
(c) false information is provided, or required information is not provided;
(d) approval is impossible due to the user’s fault, or the application otherwise violates the prescribed requirements;
(e) facilities are impaired due to a natural disaster;
(f) accepting the application is deemed to make it difficult to maintain the overall quality of the Services;
(g) there is insufficient facility capacity or technical difficulty in providing the Services;
(h) there is an operational or business risk or concern to the Company;
(i) other cases where acceptance is difficult due to the Company’s circumstances.
(4) Membership is established at the time the Company’s acceptance reaches the user.
Article 6 (Special Provisions for Minors)
(1) A user under the age of 14 must, after fully understanding the purpose of the collection and use of personal information and obtaining the consent of a parent or other legal guardian, apply for membership and provide his/her personal information. Even so, depending on the type of Service, the Company may refuse the application of, or restrict the use by, a user under the age of 14.
(2) The Company may cancel or refuse the membership of a user under the age of 14 for whom the consent of a parent or other legal guardian has not been verified.
(3) A parent or other legal guardian of a user under the age of 14 may request access to, correction of, or updating of the child’s personal information, or withdraw consent to membership registration, and the Company shall promptly take the necessary measures.
Article 7 (Obligations of the Company)
(1) The Company shall faithfully and in good faith exercise its rights and perform its obligations under the relevant laws and these Terms.
(2) The Company shall take measures to allow users to check, at any time, the Services they have used and the related payment details.
(3) Where the Company recognizes that an opinion or complaint raised by a user in connection with the use of the Services is justified, it shall promptly handle it, and shall communicate the process and result through the initial screen or a linked screen, or by email.
Article 8 (Obligations of Members)
(1) When providing information to the Company under these Terms, a Member shall provide truthful and lawful information, and shall not be protected against any disadvantage arising from providing false or unlawful information.
(2) A Member shall comply with these Terms and the matters notified by the Company in the Services, and shall be responsible for all losses and damages arising from any violation or non-compliance.
(3) A Member is responsible for diligently managing its account information and is liable for any damage arising from allowing a third party to use its account.
(4) If a Member engages in any of the following acts, the Company may restrict the use of the Services under Article 15, and the Member shall bear all resulting liability. The Company may notify the relevant government or judicial agencies if necessary:
(a) providing false information or input;
(b) misusing another person’s information;
(c) allowing others to use, or sharing, an ID and Password;
(d) arbitrarily changing information posted by the Company;
(e) transmitting or posting information prohibited by the Company (such as computer programs);
(f) infringing the intellectual property rights of the Company or a third party;
(g) recording or capturing videos, photos, etc. during use of the Services, or running software that enables this;
(h) using information obtained from the Services for purposes other than legitimate use, without the Company’s prior consent;
(i) using the Services for commercial purposes without the Company’s consent;
(j) defaming the Company or a third party, or obstructing their business;
(k) posting obscene or violent words, images, sounds, or other information that violates public order and morals on the Company’s site;
(l) engaging in fraudulent activities, including:
(i) simultaneous access with the same ID from two or more PCs or mobile devices;
(ii) use of the Services from multiple PCs or IPs with the same ID;
(iii) allowing a third party to receive the Services through the Member’s ID;
(iv) selling, leasing, transferring, or advertising the Member’s ID or the Services provided through it;
(m) other illegal or improper activities.
(5) If a Member violates the obligations under this Article, the Company may claim damages from the Member or refuse to refund service fees paid in advance.
Article 9 (Paid Services)
(1) Paid Services are, in principle, operated 24 hours a day, year-round, unless there is a significant business or technical impediment. However, in the cases set out in Article 12, the provision of Paid Services may be temporarily suspended.
(2) The structure, interface, design, and experience of the Paid Services may change at any time according to the Company’s policies, and the Company shall not provide separate compensation or refund for such changes unless they impair the purpose for which the Member paid.
(3) If the Company can no longer provide Paid Services due to a business transition, cessation of business, or integration with other companies, the Company shall notify users and compensate them in accordance with the conditions presented by the Company.
(4) Where there is a significant reason, the Company may change the content of the Paid Services being provided for operational or technical reasons. If a user does not agree to the changed content, the Company may provide the unchanged Service; where this is impossible, the Company may suspend the Paid Service and refund the fee on a pro-rata (daily) basis from the time of suspension.
(5) Services for which the user has not paid a separate fee may be suspended by the Company at any time.
(6) The Company may provide advertising information to Members during use of the Services through the service screen, website, email, etc. However, a Member may refuse to receive advertising emails at any time.
(7) If a user with institutional administrator authority accesses and uses 10% or more of a course without purchasing the corresponding access pass, the Company may charge the user the full course fee.
(8) For Elice Cloud On-demand Self-Service, due to the nature of on-demand services, requested resources may not be allocated in certain situations of resource shortage, including but not limited to high demand, hardware limitations, service priority, and regional restrictions. The Company does not guarantee the availability of resources in such situations, and the customer understands that resource allocation may be delayed or service provision interrupted, and may not claim any compensation or reimbursement therefor.
Article 10 (Paid Service Transaction Regulations)
(1) The fees for Paid Services are clearly indicated on the service screen, and payment may be made using any of the following payment methods provided by the Company (provided that, for Elice Cloud On-demand Self-Service, only credit or debit cards are accepted):
(a) affiliated simple-payment methods;
(b) affiliated credit cards;
(c) payment by telephone or mobile phone;
(d) various account transfers such as phone banking, internet banking, and online wire transfer;
(e) other payment methods designated by the Company.
(2) The Paid Service use contract is deemed established when the Member completes payment for the Paid Service.
(3) The Company may provide services in which the fee is automatically billed and the term automatically renewed on a monthly or weekly basis through the payment method registered by the user. In such case, the Company shall notify the user in advance that the fee will be billed automatically.
Article 10-2 (Calculation of Fees for Usage-based Paid Services) [Newly Established]
(1) The fees for certain Paid Services, such as usage-based (pay-as-you-go) serverless models, are calculated in Korean Won by applying the applicable exchange rate, the rate set by the Company, and related taxes to the model’s USD-based unit price; accordingly, the Won fee may rise or fall in line with changes in the applicable exchange rate.
(2) The applicable exchange rate is based on an objective external exchange-rate indicator (e.g., the base exchange rate), which the Company reflects in the fees. So that Members can anticipate the fees, the per-model fees reflecting the exchange rate can be checked at any time in the Model Library.
(3) A change in the Won fee resulting from exchange-rate fluctuation under paragraph (1) is the result of applying the calculation method set out in this Article and does not constitute an amendment to the Terms or to the transaction conditions. However, if the Company changes the calculation method itself (such as the USD unit price, the rate, or the reference indicator), it shall give prior notice in accordance with Article 3.
(4) Prepaid (charged) credits are deducted, for usage arising after the charge, in accordance with the calculation method applicable at the time of use.
Article 11 (Right of Withdrawal)
(1) A Member may withdraw from a purchase within seven (7) days from the date of receiving digital content. However, if the digital content differs from the Company’s advertisement or the contract, the Member may withdraw within one (1) month from the date of receipt, or within fourteen (14) days from the date the Member became or could have become aware of the difference.
(2) Where a Member withdraws under this Article, the Company shall refund the payment using the same method as the original payment.
(3) The right of withdrawal may be restricted in the following cases:
(a) where the value of the digital content has significantly decreased due to the Member’s use or the passage of time;
(b) where the Member has viewed reproducible digital content.
(4) Notwithstanding paragraphs (1) through (3), where the content of a Paid Service significantly differs from the advertisement, or where normal use is significantly impossible due to the Company’s fault, the Member may withdraw within the earlier of three (3) months from the date of purchase or availability, or thirty (30) days from the date the Member became or could have become aware of the issue.
(5) A withdrawal under this Article takes effect when the Member expresses the intention to withdraw to the Company through the method provided within the Services.
Article 12 (Suspension of Service)
(1) The Company may temporarily interrupt provision of the Services where the supply of communications or power is unavoidably interrupted, or where necessary for maintenance such as repair, inspection, expansion, replacement, or relocation of information and communications facilities. In such case, the Company shall give prior notice; where prior notice is not possible, it may give notice afterward.
(2) In the case of force majeure such as a natural disaster, war, riot, terrorism, hacking, or DDoS that interrupts the Services, the Company shall give notice immediately; where prior notice is impossible due to causes such as failure of information and communications facilities, the Company shall give notice immediately after such circumstances are resolved.
(3) The Company shall use its best efforts to resume the Services as quickly as possible.
Article 13 (Changes or Termination of Services)
(1) The Company may change or terminate all or part of the Services for operational, business, or technical reasons. In such case, the Company shall post the reasons, the content of the change, and the date of provision on the initial screen of the Services seven (7) days in advance for changes, and thirty (30) days in advance for termination. Where prior notice is unavoidably impossible, the Company may give notice afterward.
(2) Benefits, promotions, and similar services provided at no charge by the Company may be reduced or discontinued without prior notice according to the Company’s circumstances, and any change and its timing shall be announced.
(3) Unless otherwise provided in these Terms or the relevant laws, the Company shall not be responsible for any damage caused to Members by the change, modification, or termination of the Services.
Article 14 (Withdrawal and Termination by Members)
(1) A Member may apply to withdraw membership and terminate the service use contract at any time, and the Company shall process it immediately as prescribed by the relevant laws.
(2) When a Member terminates the use contract, the Company shall immediately delete all of the Member’s data, except where retention is required under the relevant laws or the Company’s privacy policy.
(3) The Member shall be responsible for any disadvantage arising from termination of the use contract, and upon termination any additional benefits provided to the Member (including cash-equivalent points) shall immediately lose effect.
Article 15 (Service Use Restrictions)
(1) The Company may restrict the use of the Services or terminate the use contract if any of the following occurs or is confirmed. Termination under this Article means withdrawal of the Member’s status:
(a) the Member interferes with, or attempts to interfere with, the smooth operation of the Services;
(b) the Member intentionally or by gross negligence interferes with the Company’s business;
(c) the Member infringes the rights, reputation, credit, or other legitimate interests of other Members or third parties, or violates the law, public order, or good morals;
(d) the Member violates these Terms or the relevant laws;
(e) it is confirmed that the Member has a ground for refusal of membership under Article 5;
(f) the Member uses the Services for cryptocurrency mining;
(g) the Company reasonably determines that it is necessary to refuse provision of the Services.
(2) If, despite a restriction on use, the same act is repeated twice or more, or the cause is not corrected within thirty (30) days, the Company may terminate the use contract and withdraw the user’s membership.
(3) A Member may file an objection regarding a restriction or termination in accordance with the procedure prescribed by the Company. If the Company acknowledges that the objection is justified, it shall immediately resume the use of the Services.
(4) Where there is a justifiable ground for the restriction or termination, the Company shall not be responsible for any damage suffered by the Member; provided that, where the Company deems a refund of the fee necessary, it may refund all or part of the amount received.
Article 16 (Protection of Members’ Personal Information)
(1) The Company endeavors to protect users’ personal information as prescribed by the Personal Information Protection Act and other relevant laws. The Company’s Privacy Policy applies to the protection and use of personal information.
(2) The Company’s Privacy Policy does not apply to services provided directly to users by third parties other than the Services provided by the Company.
(3) The Company shall not be responsible for any information, including a Member’s personal information, exposed due to the Member’s fault.
Article 17 (Management of Personal Information)
(1) A Member may not transfer, gift, or provide as collateral its right to use the Services or other status under the use contract.
(2) A Member is entirely responsible for managing its ID and Password and may not transfer or lease them to others.
(3) The Company shall not be responsible for any loss or damage arising from the leakage, transfer, or lease of an ID or Password without the Company’s fault.
(4) If a Member becomes aware that its ID or Password has been stolen or used by a third party without authorization, the Member shall immediately notify the Company and follow the Company’s guidance. If the Member fails to notify the Company immediately, or fails to follow the Company’s guidance after notifying, the Company shall not be responsible for any loss or damage arising from such theft or unauthorized use.
Article 18 (Changes to Member Information)
(1) A Member shall immediately notify the Company if the information provided or entered at the time of application is incorrect or has changed.
(2) A Member is responsible for maintaining up-to-date information and for any loss or damage arising from failure to update such information; the Company shall not be responsible for any loss or damage arising from incorrect updates.
Article 19 (Entrustment of Personal Information)
(1) The Company may entrust the handling and management of collected personal information to third parties selected by the Company for necessary tasks such as customer consultation and support, or events.
(2) The Company’s Privacy Policy applies to the entrustment of personal information.
Article 20 (Management of Posts)
(1) The Company may, without prior notice, take measures such as making a post private or deleting it if it deems that the post falls under any of the following, and shall not be responsible therefor:
(a) reproducing or distributing, without prior consent, information obtained from the Company’s Services, or using it commercially;
(b) infringing the copyright, privacy, or other rights of the Company or a third party;
(c) defaming, damaging the reputation of, or interfering with the business of the Company or a third party;
(d) posting or disclosing obscene material, or linking to obscene sites;
(e) violating public order and good morals;
(f) being connected to criminal acts;
(g) distributing viruses, hacking tools, or malicious code that may cause malfunction of information and communications equipment;
(h) being unrelated to the Services provided by the Company;
(i) containing unnecessary or unauthorized advertisements, promotions, hacking, or profit-seeking through business;
(j) otherwise violating the relevant laws or the Company’s guidelines.
(2) The Company may establish and enforce detailed usage guidelines for posts, and Members shall create and manage posts in accordance with such guidelines.
Article 21 (Attribution of Copyrights and Other Rights)
(1) The copyrights and other intellectual property rights in works created by the Company—including, without limitation, the design, composition, and UI of the education platform, as well as educational videos, photos, documents, programming problems, sample source code, and test cases constituting the programming education programs and workshops provided online/offline, and not limited to digital content—belong to the Company.
(2) The copyrights and other intellectual property rights in works provided under service provision contracts with third parties belong to the respective providers.
(3) A user shall not, without the prior consent of the Company or the provider, use for commercial purposes any information or work obtained from the Services in which the Company or the provider holds intellectual property rights, nor allow a third party to do so. A user may use the Services only within the scope consistent with the purpose of these Terms.
(4) The Company may use programs to monitor, prevent, or block intellectual property infringement by users, and may take civil or criminal action against a user who infringes intellectual property rights.
(5) Where the Company uses a user’s work, it shall obtain the permission of the relevant right holder.
Article 22 (Notifications)
(1) Where the Company gives individual notice to a Member, it shall, unless otherwise provided in these Terms, in principle give notice by email.
(2) Notwithstanding paragraph (1), where the Company gives notice to an unspecified number of Members, it may substitute individual notice by posting the matter on the initial screen of the Services for seven (7) days or more.
Article 23 (Compensation for Damages)
(1) The Company or a Member that causes damage to the other party in violation of these Terms shall be liable to compensate for such damage; provided that this does not apply where the actor acted without intention or negligence.
(2) The Company shall not be responsible for any damage incurred by a Member in connection with the use of free services provided by the Company.
Article 24 (Company’s Disclaimer)
(1) The Company shall not be liable for, and shall be exempt from responsibility for, damage caused to a user in any of the following cases:
(a) where the Services cannot be used or are disrupted due to communications-network unavailability, a natural disaster, national emergency, power outage, or similar force majeure;
(b) where the damage is caused by the Member’s intentional or negligent acts;
(c) where the service disruption is caused by services provided by another operator;
(d) where the Services are suspended for unavoidable reasons with prior notice, without the Company’s intention or negligence;
(e) where the Services are suspended due to regular maintenance announced in advance on the website;
(f) where problems arise due to the usage environment of the Member’s devices;
(g) where the damage results from the reliability or accuracy of information, data, or facts posted by Members or third parties in connection with the Services;
(h) where transactions are conducted between Members or between a Member and a third party through the Services;
(i) where service disruption occurs, or a Member’s information or data is damaged, due to causes not attributable to the Company’s intention or negligence.
(2) The Company shall not be responsible for suspension of use, use restriction, data deletion, disruption, or disadvantage caused by the Member’s fault.
Article 25 (Governing Law and Jurisdiction)
(1) Any litigation between the Company and a Member shall be governed by the laws of the Republic of Korea.
(2) Litigation regarding a dispute between the Company and a Member shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the Member’s address at the time of filing; where there is no address, the court having jurisdiction over the place of residence. Where the address or residence is unclear, the competent court shall be determined under the Civil Procedure Act.
(3) For a Member whose address or residence is abroad, litigation regarding a dispute between the Company and the Member shall, notwithstanding the preceding paragraph, be subject to the jurisdiction of the Seoul Central District Court of the Republic of Korea.
Supplementary Provisions
(1) (Effective Date) These Terms take effect on June 15, 2026.
(2) (Effective Date of Amendment) The amended Terms newly establishing Article 10-2 (Calculation of Fees for Usage-based Paid Services) take effect on June 22, 2026.